Turnaround
Orders are processed within 2-3 business days (Monday – Friday), excluding major holidays.
Once processed your order will be classified as Unfulfilled or fulfilled:
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Unfulfilled- Your order is being built. Please check all your email folders (Spam/Junk) for your confirmation message. If we have a question about your order we will try to call or email you.
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Custom Order Note: Purchase of Custom Spring Rates (front/back), Extreme Low Kit, or Swift Spring Upgrades can take 10-12 weeks of build time.
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Out-of-Stock Note: It will be an approximate 6-8 weeks build to ship time for out-of-stock standard orders.
- Fulfilled- Your order has been shipped. From this point it will take approximately 5-7 business days to ship.
Delivery
Our primary shipping service is UPS Ground Delivery. "Ground" services takes 5-7 business days from coast-to-coast.
Delivery Time is dependent on availability. Some items will ship within 48 hours, others in a couple days, while some may take as many as several weeks (especially custom or back ordered products). We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted.
Free Shipping
Free shipping with: BC Racing, Feal Suspension, Fortune Auto, Öhlins Racing and TEIN USA.
Coilover orders that qualify for Free Shipping, will be delivered by UPS Ground Delivery (5-7 days for cross-country delivery). Free shipping promotions are available on domestic shipments, within the continental United States only.
Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.
Log into your Account to track your order, if you already have a tracking number use the onsite UPS Tracking Lookup form or go directly to the UPS website: https://www.ups.com/WebTracking/track